![]() Any idea whether this could be the problem, and where to find drivers for it? I've already tried installing a couple, listed below. I've tried running a Microsoft Easy Fix diagnostic which has also located the USB Controller with a missing driver, yet hasn't detected any drivers for it. Keyboard doesn't work if connected to 3.0 port during boot, so can't go to safe mode or bios unless keyboard is connected to 2.0, or if I'm using a PS2 keyboard. I've also tried manually selecting the Intel USB 3.0 driver for it, but it doesn't seem to apply to it. Now I only have one Universal Serial Bus (USB) Controller in the 'Other devices' tab, and searching for updates doesn't seem to help. I've also installed the Intel Chipset installation and the SM USB Controller disappeared from the tab as well. I have installed the Intel USB 3.0 drivers and one of the Universal Serial Bus (USB) Controllers disappeared from the tab. I've noticed I had three devices under the 'Other devices' tab. I've tried checking the device manager, and uninstalling all of the devices under Universal Serial Bus Controllers tab, and restarting, this did not fix the issue. My keyboard, mouse and microphone should also light up when connected, however these only light up and work when connected to the 2.0 ports. I have a webcam which has lights on it, and when I connect it to the 3.0 ports, the lights light up, suggesting there is power going through the port, however the webcam isn't detected at all. I have about 8 USB 3.0 ports a not a single one of them works. When trying to connect any device to the USB 3.0 ports, they don't seem to work. After attempting different solutions, it appears that they only work when I connect them to the USB 2.0 ports. ![]() When I unplugged and re-plugged it, my keyboard has stopped working as well. Yesterday, my mouse has randomly stopped working during use. It appears that all of my USB 3.0 ports have stopped working.
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